Analytics-based decision-making for service systems: A qualitative study and agenda for future research

AKTER, S., R.BANDARA, U.HANI, S.FOSSO WAMBA, C.FOROPON, T.PAPADOPOULOS, "Analytics-based decision-making for service systems: A qualitative study and agenda for future research", International Journal of Information Management, 2019, vol. 48, pp. 85-95[Cnrs :3, Fnege: 3]

Auteurs

FOSSO WAMBA Samuel