MSc in International Tourism Marketing & Management

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Karina MUKHANOVA (Russia), MSc Marketing 2016Karina MUKHANOVA (Russia), MSc Marketing 2016
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Program outline

Program outline

Program overview

In 2017, the travel and tourism industry contributed roughly 8.27 trillion USD to the global economy. This industry includes a wide range of sectors such as hospitality and hotels, in the broad sense, entertainment, attractions, operators of all kinds, distributors and in particular new digital players, transportation services such as cruise lines, casinos, amusement parks, official bodies that support the tourism development, and consultants.

Due to the intricacies of the industry, students must take a sectorial marketing approach when operating in this field. The Master of Science in Tourism Marketing and Management (T2M) will train competent executives who understand the challenges behind internationalization of a brand and digitalization both in the marketing approach and distribution.

The T2M program will teach students how to implement a strategic marketing plan for key players in hospitality, tourism and travel. Students will build new applications of data and connected objects in these areas while exploring opportunities for new business models.

Students will be asked to pitch distribution solutions that optimize e-commerce, following the new trends of tomorrow’s consumers.

Students will also learn how to set up an appropriate distribution strategy adapting to the new consumer, and they will be challenged to couple the quality of the traditional individual relationship and experiential marketing with rigorous and cost-effective methods of mass marketing.

The MSc program will help students understand the challenges and complexities of new business models resulting from new technologies. Job creation in the areas of marketing and management can be found within all layers of the tourism industry: large groups: Accor Hotel (works leader in hotel chains), Shangri La (luxury palaces), Lucien Barrière (casinos and hotels), Booking, Expedia (global leaders of electronic booking), World Travel & Tourism Council (WTTC), Club Med (all-inclusive tourism communication agencies); medium companies: privatetravel.com, Egencia (independent web travel companies), Honotel (hospitality investment specialist); and small structures:  Char Hotel Group (web presence), incoming tour operators, travel agencies and destination management consultants.

With its campus located in the heart of Paris, students will experience the French “savoir faire” in organizing and managing the tourism industry. By living and studying in Paris, students will understand different actors: travel agencies, tourism boards, departmental tourism offices, regional tourism offices, international actors and the role of the chamber of commerce. Home to UNESCO, Paris redefines culture and preserves its world heritage.

Head of Program: Professor of Marketing, Stephane BERNARD 

Type of Degree

  • Master of Science (MSc), recognized by the French Ministry of Higher Education through the Conference des Grandes Ecoles (CGE)

Strengths

  • As competition in this sector advances, traditional hotel chains must respond to the new demands; using Accor Hotels as a case study, students will develop a financial module considering the specificities of revenue management, pricing, distribution and key performance indicators.
  • The T2M program covers destination marketing and the paradigm shift within the tourism sector, through relationship marketing and one-to-one, students will learn how to transition from product orientation (tourism packages) to customer orientation (experience).
  • Integration into the SM2 Cluster in which students learn how to analyze products and services within a specific market, communicate to consumers relevant information about products and services, how to distribute products or offer services in a given market andhow to plan and develop concepts of products or services with the framework of new business models.

Objectives

  • Relating the French regional approach to tourism in the development of world-wide niche markets such as medical, wellness, event, business and dark tourism.
  • Understanding the evolutions in the global economy and specificities of the tourism, hospitality and travel sectors.
  • Acquiring an expertise on today's and tomorrow's challenges specific to the tourism market, with an understanding of the actors of the sector and its ecosystem; management of the new appropriate technologies for the internationalization and digitization of the tourism market.

Student Profile

  • Students in Business, Management, Humanities or Arts
  • Students motivated to pursue a career in Marketing or Management with a keen interest or desire to work in the tourism industry

Program Structure

The T2M program adopts an operational approach in its pedagogy.  As the name suggests, the program follows a tri-fold approach focusing on tourism, marketing and management.
The Master of Science in Tourism Marketing & Management is composed of the following elements:
  • General education courses in Multicultural Management, Business Strategy, Leadership and HR, Financial Control and International Marketing
  • Specialized marketing courses taught by academics in the fields of Innovation Marketing, Consumer Behavior, Relationship Marketing and Data Analytics
  • Specialized courses taught by professionals in the fields of Tourism, Hospitality, Travel, Destination Marketing and Digital Tools and Connected Objects
  • Electives taking place in Toulouse, Paris, Casablanca, Barcelona and London

Lecturers

  • TBS permanent faculty who couple their teaching methodology with current research 
  • Industry professionals working in hotel groups such as Accor Hotels, and entrepreneurs in niche tourism
  • Visiting professors from top universities in France and abroad

Courses

General Education courses:
  • Multicultural Management & Cross-cultural Teamwork
  • Reshaping Business Operations to Define Efficiency
  • Unlocking the Leader in You
  • Designing the Value Offering in an International Context
  • Investigating What Drives Performance
  • French Language Courses
Specialized Marketing courses:
  • Innovation Marketing: From Idea to Value Creation
  • Understanding the New Consumer
  • Relationship Marketing and Exchange Evolutions
Tourism courses:
  • Understanding the new international landscape of tourism
  • Defining the joint value offering between public and private players in tourism
  • Exploring business management in hospitality
  • Managing digital tools and connected objects in tourism

Electives

Students can choose an elective in both the first and second semester.  Electives allow for curious minds to further their knowledge in diverse sectors or marketing functions.  In addition, students are offered the possibility to study on one of the 5 TBS campuses: Barcelona, Casablanca, London, Paris and Toulouse. For the elective listing of 2018-2019, please click here.

Internship or Research Thesis

TBS encourages students to complete a 4-6 month internship in a company of their choice located in France or abroad.  To complete the program, students must write a professional thesis which identifies a problem they encountered during the internship experience.  Alternatively, for students wishing to pursue a PhD program or students wishing to specialize in a specific field, TBS recommends a research dissertation in which a student will be supervised by a research professor actively working in the chosen domain.

Career Services and Extracurricular Activities

While studying at TBS Paris, students will have the opportunity to participate to a wide-range of extracurricular activities through the student clubs.  The Career Starter is an integral part of the program.  Through a series of workshops and individual interviews, the Career Starter teaches students about the current professional environment and trends.  Students must analyze the 10 essential competencies for managers and apply these competencies to their professional and academic backgrounds.  Through the support of online questionnaires, students will become more self-aware.  With the help of a career coach, students will create a professional trajectory or roadmap.  The will learn how to pitch their competencies demonstrating their added value in the French/global job market.

 SM2 Labs

SM2labs provide SM2 Cluster students with a hands-on, innovative approach to the acquisition of knowledge and skills.  SM2labs is a semester-long project which focuses on learning by doing.  Students will choose on eof the three labs which combine functional and sector-based skills.


 

DurationDuration: 15-18 months
CampusCampus: Paris

LanguageLanguage: English     
ModeMode: Full-time

TuitionFeesTuition Fees: 16 500€
Appli FeesApplication fees: 130€

Appli FeesIntake: October
DeadlineDeadline: 30 juin


Visit the SM2 Cluster blog…



SM2 ClusterThis program is part of the SM2 Marketing Cluster, a set of programs in Strategic Marketing Management within TBS, promoting quality of content, innovative learning through SM2labs, cross cultural interaction and change management.


Career opportunities

  • Hotels and hotel chains:
    • Assistant Director
    • Yield Revenue Manager
    • Marketing and e-Marketing Manager
    • Communications Manager
  • Online or mortar travel agencies & tour operators:
    • Agency Manager
    • Product Manager
    • Web Marketing Manager
    • Area/Product Manager
    • Branch Manager
  • Global tourism industry:
    • Environmental and Green Labels Management
    • Development of Equitable Tourism
    • New Business Development
    • Events Managers
    • Brand Manager

Admissions

  • Academic requirements: 4 year Bachelor degree
  • Language requirements:
    • English mother tongue, or
    • Bachelor degree taught in English, or
    • TOEFL IBT 80 / IELTS 6.5 / TOEIC 800 / FCE

4-step application process:

  1. Complete online application
  2. Submit supporting documents
  3. Take virtual interview
  4. Wait for admission results